Telemarketing and Telesales 

Working in telemarketing and telesales, the quality of your script will determine how successful you are. For obvious reasons, professional telesales agents must be flexible, quick-thinking and able to respond to any eventuality. Nevertheless, it’s your script that lays the foundation upon which your entire sales strategy is built. Contrary to popular belief, all scripts are not necessarily suitable for all telesales agents. Your script needs to be personalised to suit your strengths, your weaknesses and your personality in general. It needs to work for the kind of sales agent you are personally. Perfect your personal telemarketing script and the rest of your success story writes itself.

This targeted telemarketing and telesales tutorial has been designed for anyone interested in becoming a more capable and successful telemarketer. Study a range of advances telesales scripting techniques, along with the importance of customising your service and remaining flexible at all times. Discover the key to influencing and persuading others, even when you rarely or perhaps never see them face-to-face.