Introduction of Hotel Management

It’s hard to image a modern industry more relevant or robust than hospitality. Whatever may be happening in the world, people will always need to travel. Tens of millions of people every day, for a variety of reasons. Which in turn means that for those who work in hotel management, job security and long-term career prospects are total. Success in a hospitality setting means knowing how to predict and exceed expectations with flawless consistency. It’s an industry dedicated to delivering that crucial ‘wow’ factor as standard. In short, give people a reason to keep coming back for more and that’s exactly what they’ll do.

This engaging introduction of hotel management has been designed for anyone looking to succeed in a hospitality setting. Explore the characteristics of the hospitality industry, along with long-term career prospects in the sector and the role of the hotel manager. With a predominant focus on hotel management, course content covers also accommodation types, hotel departments, accommodation as a product, guest expectations and hotel classifications.