Home / CPD Modules / Marketing / Body Language: Reading Body Language as a Sales Tool
It’s often said that the way a message is communicated matters more than the message itself. In terms of influence, interpretation and intuition, body language in communication can be uniquely powerful. Our body language tells those around us so much more than words ever could. Just as it allows us to gain a better understanding of what others are thinking and may not be saying. Body language in sales transcends verbal communication in a number of ways. From facial expressions to voice characteristics to physical gestures and so on, body language offers a unique opportunity to read between the lines on a much deeper level.
Discover the true power and value of body language as a sales tool with this exclusive tutorial. Learn how to interpret and understand both body language and facial expressions, while studying the importance of proactive body language management. Key subtopics introduced include voice characteristics, creating relationships, monitoring posture, dressing for the occasion, shaking hands and more.
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No prior knowledge is required to take this unit.
| Course at QLS | |
|---|---|
| Study Method | Online |
| Course Duration | 10 Hours |
| Start Date | on going |
| Awarding Body |
