Home / CPD Modules / Train the Trainer / The Basics of Active Listening
Contrary to popular belief, developed listening skills are comparatively rare. In fact, most people are unaware of the fact that ‘hearing’ and ‘listening’ are two entirely different concepts. To become a truly effective communicator is to benefit significantly in various aspects of everyday life. At work, at home, in social situations and so on, strong communication skills are an asset of priceless importance. All of which begins by mastering the art of listening, rather than simply hearing what others have to say. In a professional setting in particular, active listening can make a big difference to your capabilities and your career in general.
This exclusive introduction to active listening has been designed for anyone looking to begin developing more refined communication skills. Learn what it means to be an active listener, along with the benefits of active listening, an introduction to demonstrative listening and the basics of body language. Explore a series of tips for becoming a better listener, gain a deeper understanding of sympathy and empathy, learn how to create the right mindset and study active listening in a practical setting.
.Topics:
No prior knowledge is required to take this unit.
Course at QLS | |
---|---|
Study Method | Online |
Course Duration | 10 Hours |
Start Date | on going |
Awarding Body | BOLC |