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80 Hrs Duration

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Course Overview

How to Give Feedback after Training This one day course is designed to help workplace leaders learn how to provide feedback any time that the message is due. Whether feedback is formal or informal, and whether it is provided to employees, peers, or someone else, there are ways that it can be structured to be effective and lasting. This course will help participants learn why the way we deliver is feedback is important, how to deliver a message so that people accept it and make changes that may be needed, and how to accept feedback that we are offered.  What Will Students Learn? Explain why feedback is essential Apply a framework for providing formal or informal feedback Use descriptive language in delivering feedback Describe six characteristics of effective feedback Provide feedback in real situations

Course Syllabus

Unit 1

Feedback and Its Essentials

The unit 1 covers the following topics:

Feedback Definitions
Basic Skills
Questioning Skills
Open Ended Questions
Closed Questions
Third-Person Questions
Probing Techniques
Qualities of a Good Voice

Unit 2

Characteristics of Effective Feedback

The unit 2 covers the following topics:

Six Characteristics of Effective Feedback
Formal Feedback Framework
Informal Feedback Framework
Receiving Feedback

Career Path

Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

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