Building Your Self Esteem and Assertiveness Skills QLS Level 1

Unit 1: Understanding Self-Esteem and Assertiveness

Learn what self-esteem really means and explore the common causes of low self-esteem. Discover how to improve and build lasting self-worth through positive thinking and daily habits.

Understand how to increase your confidence by recognising your strengths and changing negative thoughts. This unit helps you develop self-respect and take control of how you see yourself.

You will also explore how confident thinking shapes your behaviour and how to speak up for yourself. Learn how to ask for what you want clearly, calmly, and respectfully in any situation.

The course teaches you to express your needs confidently—whether through words, actions, or creative approaches. You’ll also learn to be sincere when asking for help and how to help others build their confidence too.

This course provides foundational skills that are valuable across many professions and life situations. By developing assertiveness and confidence, learners can improve communication, leadership, and interpersonal effectiveness in any field. Graduates of this confidence course often go on to apply their skills in roles such as team leaders, customer service representatives, educators, and caregivers — or simply use them to live more fulfilled personal lives.

Upon completing this assertiveness training online course, learners will receive a QLS Level 1 Certificate. This certification recognizes your commitment to personal development and your ability to implement practical tools for building self-esteem and assertiveness. It's a strong addition to your professional or personal development portfolio and a positive step toward

How to build self-esteem and assertiveness?
Building self-esteem and assertiveness involves recognizing your strengths, challenging negative thoughts, practicing positive self-talk, and learning to express your needs with confidence and respect.

How to improve your self-esteem skills?
You can improve your self-esteem by setting realistic goals, celebrating achievements, avoiding self-criticism, surrounding yourself with positive influences, and maintaining healthy habits.

What are assertiveness skills?
Assertiveness skills enable you to express your thoughts, feelings, and needs clearly and respectfully without being aggressive or passive. These include active listening, boundary-setting, and using "I" statements.

What is meant by self-assertiveness?
Self-assertiveness refers to the ability to stand up for yourself and your rights while also respecting others. It means confidently expressing your opinions and feelings in a constructive manner.

Is assertiveness the same as confidence?
Not exactly. Confidence is a belief in your abilities, while assertiveness is the skill of expressing that belief effectively. Assertiveness is often a byproduct of healthy self-confidence.

What will I learn in this self-esteem and assertiveness course?
You will learn how to understand and build self-esteem, recognize and change negative thinking patterns, develop assertiveness skills, and communicate confidently and respectfully.

Is this course suitable for someone with low confidence?
Yes, the course is specifically designed to help individuals with low confidence gradually build their self-worth and develop strong assertive behaviors in a supportive way.

Do I need prior knowledge or experience to take this course?
No prior experience is needed. This course is beginner-friendly and provides step-by-step guidance to help you build emotional strength and communication skills.

Can this course help me in my professional life?
Absolutely. Improved self-esteem and assertiveness enhance your communication, decision-making, and leadership abilities—skills that are valuable in any workplace.

Will I receive a certificate after completing the course?
Yes, upon completion, you will receive a CPD-accredited certificate issued by OHSC, along with a CPD Courses Certificate of Completion.