Business Administration QLS Level 2

The Level 2 Business Administration course includes the following four units:

UNIT 1: An Outline of Business Environment

This includes a standard explanation of business environments, it aids the candidates in understanding the significance and types of a business environment and the factors influencing the operations of a company.

UNIT 2: Human Resource Management

The definition of human resource management is explained here in different ways beyond hiring and firing employees, it explains the several functions and roles or purposes of the human resource management department. It also describes how to develop human resource strategies to support the strategies of the organization and lists the different tools for strategic planning.

UNIT 3: Effective Marketing Strategies

This unit introduces candidates to Marketing. It gives tips on how to build Effective Marketing Strategies to achieve business goals and explains how to put them in place for the improvement of a company, it also explains the key elements and benefits of these marketing strategies.

UNIT 4: Managing Staff Performance

The last unit gives candidates a better understanding of staff performance management. It teaches the steps taken and the various methods used to measure, manage and maintain excellent staff performance. 

After completing the level 2 course in business administration, candidates can use the knowledge gained in many different sectors and roles ranging from accounting, marketing to human resource management with a typical annual salary of £55,000 for starters in Business Administration.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

What knowledge do you need for business administration?
A solid understanding of business fundamentals, communication, finance, marketing, and management principles is essential for business administration. Basic computer literacy and organisational awareness also help.

What are basic admin skills?
Key administrative skills include time management, communication, data entry, scheduling, document management, and the ability to use office software tools like MS Office or Google Workspace.

What is the highest paying job in administration?
Executive-level positions such as Chief Administrative Officer (CAO) or Operations Director typically offer the highest salaries in business administration roles.

What are the disadvantages of business administration?
Some drawbacks may include high responsibility, long working hours, the need to handle difficult personnel issues, and potential workplace stress in high-pressure environments.

What are the problems of administration?
Administrative challenges often include communication breakdowns, inefficient processes, resistance to change, lack of coordination, and inadequate performance tracking systems.

What topics are covered in the Level 2 Business Administration course?
The course includes four main units: Business Environment, Human Resource Management, Effective Marketing Strategies, and Managing Staff Performance.

Is any prior experience required to take this course?
No, this is an introductory course designed for learners with little or no background in business administration.

How will this course help in my career?
It provides foundational knowledge and practical skills applicable to entry-level administrative roles or further studies in business management.

Can this course lead to further qualifications?
Yes, after completing Level 2, learners can progress to higher-level courses such as Business Administration QLS Level 3 or Level 5.

Is this course accredited?
Yes, successful learners will receive a CPD-accredited certificate issued by OHSC, along with a Certificate of Completion from CPD Courses.