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Course Overview

Personal Hygiene in the Workplace

As a manager, you’re probably used to dealing with tough situations: employees who insist on being late, team members who miss deadlines, and staff members who can’t get along. But conversations about an employee’s personal appearance are a whole different ball game. It’s something that we often avoid talking about, or worse, make light of. This course has two major themes. First, we’ll give you a framework for having those tough conversations. We’ll also give you some guidelines for customizing that framework for your organization. Then, we’ll look at some common tough conversations that come up, including body odor, flatulence, poor clothing and hair decisions, and bad breath. At the end of the course participants will have a chance to role play a tough situation. You’ll walk away well prepared for any kind of challenging conversation.

Who Shoud Take This Course

·         Managers and supervisors who need to handle sensitive hygiene-related conversations in the workplace

·         HR professionals responsible for creating a respectful and professional working environment

·         Team leaders seeking effective ways to address personal hygiene issues without causing discomfort or conflict

·         Business owners and entrepreneurs aiming to maintain hygiene standards across their teams for better productivity and professionalism

·         Workplace trainers or consultants who offer guidance on employee conduct and workplace etiquette

·         Anyone preparing for a leadership or management role and wants to develop practical communication and conflict resolution skills

·         Individuals working in industries such as hospitality, healthcare, or retail where hygiene is closely linked to customer satisfaction and compliance

·         Employees interested in understanding workplace hygiene policies and improving team dynamics through respectful communication

 

Course Syllabus

Unit 1: Guidelines for Difficult Conversations
This unit explores how to approach sensitive hygiene conversations with professionalism and confidence. Learners will also understand how to handle objections and respond appropriately during such discussions.


Unit 2: Resolving Hygiene Issues at Workplaces
This unit provides guidance on addressing personal hygiene concerns like body odor, bad breath, and inappropriate attire. It also covers practical strategies to support employees in maintaining professional hygiene standards.


Career Path

Completing the Talking to Employees about Personal Hygiene QLS Level 1 course equips learners with essential communication and HR skills to manage sensitive workplace issues effectively. This course is ideal for those pursuing careers in human resources, office management, hospitality, or supervisory roles. It also supports career progression for team leaders, trainers, and workplace consultants who handle employee conduct. The knowledge gained can help professionals foster respectful work environments, boost team performance, and uphold hygiene standards—essential for industries like healthcare, food service, and retail where professional appearance and hygiene are critical.

Endorsement

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

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Excellent Course

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