Module 1 – What Is Emotional Intelligence?

This module introduces the concept of emotional intelligence and explains how it impacts personal and professional success by helping individuals understand and manage their emotions better.

Module 2 – Understanding and Managing Emotions

Learn how to recognise your own emotions and those of others, while developing techniques to manage emotional responses in a calm and productive manner.

Module 3 – Self-Leadership

Explore the key principles of self-leadership and discover how emotional intelligence strengthens decision-making, accountability, and goal-setting.

Module 4 – NLP: Neuro-Linguistic Programming

Understand the basics of NLP and how it can be used to reframe thoughts, build positive habits, and improve emotional awareness in everyday interactions.

Module 5 – Strategies for Anger Management

This module offers practical anger management tools that help you stay in control during tense situations and maintain positive relationships at work and home.

Module 6 – Stress Management

Discover how to identify stress triggers and apply emotional intelligence to manage stress levels effectively for a healthier and more balanced lifestyle.

Module 7 – Conflict Resolution

Learn how to resolve workplace and personal conflicts using empathy, effective communication, and emotional control to build stronger connections.

Module 8 – Managing Pressure and Maintaining Balance

This module teaches how to stay emotionally stable under pressure while creating routines that support mental clarity, resilience, and life balance.

Module 9 – Creating a Motivational Climate

Explore techniques for building a positive and inspiring environment where emotional intelligence drives team motivation, engagement, and success.

Module 10 – Creating a Positive Workplace Environment

Learn how emotional intelligence fosters workplace positivity, helping teams collaborate better and achieve shared goals with mutual respect and understanding.

Research has shown how people with an advanced EQ are statistically more likely to earn higher salaries than those with a lower EQ.  More importantly, job satisfaction and general fulfilment are directly tied to a person’s emotional intelligence level. To build an advanced EQ is to pave the way for a successful and rewarding career for life in any profession. Whether looking to climb the leadership ladder or simply run your own business more efficiently, working on your EQ could be a good place to start.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.