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200 Hrs Duration
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Course Overview
Improve Communication Skills Online
Have you ever wondered why it seems so difficult to talk with some people and yet so easy to talk with others? Can you recall an occasion where you met someone for the first time and immediately liked that person? Something about the individual made you feel comfortable.
Who Shoud Take This Course
· Professionals seeking to enhance their communication skills for better workplace interactions
· Managers and team leaders aiming to improve team collaboration and conflict resolution
· Customer service representatives and sales personnel who want to build stronger client relationships
· Graduates and job seekers looking to boost their confidence and communication effectiveness
· HR practitioners and trainers focused on employee development and coaching
· Individuals interested in mastering active listening, body language, and persuasion techniques
· Anyone eager to advance their career by developing clear, assertive, and impactful communication skills that drive success
Course Syllabus
Unit 1: Introduction to Communication Strategies
This unit focuses on building positive relationships by growing self-awareness and confidence while understanding communication basics and overcoming common barriers. Learners will develop foundational skills to communicate clearly and effectively in various situations.
Unit 2: Basic Communication Skills
In this unit, students learn essential skills such as asking questions, active listening, interpreting cues, and responding to emotions, which are vital for meaningful conversations. The module also covers body language and gestures to enhance understanding and connection.
Unit 3: Communication Techniques for the Workplace
This unit teaches different communication styles and how to create a positive self-image, while emphasizing preparation and assertiveness for professional success. Learners will explore persuasion methods, effective self-talk, and how to balance enthusiasm with control to influence others positively.
Career Path
Completing the Communication Strategies QLS Level 3 course equips learners with advanced communication skills essential for leadership and professional growth. Graduates can pursue roles such as team leaders, project managers, customer relations specialists, and corporate trainers. This course is ideal for professionals in sales, marketing, human resources, and management who want to enhance their ability to influence, persuade, and engage others effectively. It also benefits those aiming for careers in coaching, counseling, or consultancy, where clear and confident communication is critical. Mastering these strategies opens doors to senior roles that require strong interpersonal and negotiation skills across various industries.
Endorsement
At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).
This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.
FAQs
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Completion dates included
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