Operations Management Certificate Level 6

Level 6 Operations Management Diploma - Course Outline

This course consists of the following units:

Module 1: Fundamentals of Operations Management in the Digital Age

This module provides an introduction to the principles of operations management while exploring how digital tools and AI are transforming business efficiency.

Module 2: Process & Quality Management

Students learn how to design and improve business processes while applying quality management principles to achieve consistency and customer satisfaction.

Module 3: Supply Chain & Procurement in the AI Era

This module explores global supply chain strategies and procurement practices, with a focus on AI-driven decision-making and digital transformation.

Module 4: Planning, Scheduling & Resource Optimisation

Learners gain practical skills in planning and scheduling operations, ensuring resources are used efficiently to meet business goals.

Module 5: Talent & Succession Management in Operations

This module highlights strategies for managing workforce performance, succession planning, and leadership development within operational settings.

Module 6: Project & Change Management

Students develop skills in managing projects, leading change initiatives, and overcoming resistance to ensure smooth business transformation.

Module 7: Risk, Ethics & Resilience in Operations

This module covers risk assessment and mitigation, ethical practices, and resilience strategies for maintaining stability in uncertain times.

An endorsed Level 6 Operations Management Certificate could help you climb the career ladder in almost any business setting.  However ambitious your objectives, we’re standing by with the support you need to make them happen.  Work towards a position in operations management, inventory management, sales and purchasing management, marketing management, supply chain management or business management - each with average salaries in the regions of £25,000 or more.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

What topics are covered in the Operations Management QLS Level 6 course?
The course covers 14 modules including operations management fundamentals, marketing, strategic planning, performance and talent management, time management, communication skills, and more.

Is the course suitable for someone new to operations management?
Yes, the course is designed to suit beginners as well as professionals looking to enhance their operations management skills.

Does the course offer any certification upon completion?
Yes, upon successful completion, you will receive a CPD-accredited certificate issued by OHSC along with a CPD Courses Certificate of Completion.

Are there any assessments or exams during the course?
Yes, each module includes assessments to test your understanding, and successful completion of these assessments is required for certification.

Can this course help me advance my career in operations or project management?
Absolutely. This course is designed to enhance your managerial capabilities, improve decision-making skills, and position you for roles in operations or project leadership.

What is the role of a production and operations manager?
A production and operations manager oversee the daily operations of manufacturing or service delivery, focusing on efficiency, quality, and productivity.

What is the operations process?
The operations process involves the transformation of inputs (materials, labour, capital) into outputs (goods or services) that satisfy customer needs.

What are two primary goals of operations management?
The two main goals are to maximize efficiency in production processes and to ensure the delivery of high-quality products or services.

What are the 7 functions of a manager?
The seven functions typically include planning, organizing, staffing, directing, coordinating, reporting, and budgeting—collectively known as POSDCORB.

What is OM in the context of supply chain management (SCM)?
OM (Operations Management) in SCM refers to the planning, coordination, and control of resources and processes involved in producing and delivering goods across the supply chain.