Team Building QLS Level 3

Unit 1

Team Development in Modern Organizations

The unit 1 covers the following topics:

• Defining a Team
• Types of Teams
• Team Norms
• The TORI Team Building Model
• The Five Stages of Team Development
• Important Factors in Team Development

Unit 2

Characteristics of an Effective Team

The unit 2 covers the following topics:

• Characteristics of Great Teams
• Informality and Participation
• Listening
• Civilized Disagreements and Consensus
• Open Communication
• Clear Roles and Assignments
• Shared Leadership
• Team Player Types

Unit 3

Creative Thinking and Team Shaping Factors

The unit 3 covers the following topics:

• The Trust/Relationship Model
• Lateral and Vertical Thinking
• Creative Thinking Methods
• Brainstorming
• Brainwriting
• Mind Mapping
• Six Thinking Hats
• Team Shaping Factors

Unit 4

Problem Solving Strategies

The unit 4 covers the following topics:

• Problem Solving Model Overview
• Problem Identification
• Decision Making
• Planning and Organizing
• Creative Thinking Methods

Unit 5

Conflict Management and Development of Action Plan

The unit 5 covers the following topics:

• Problem Solving Model Overview
• Problem Identification
• Decision Making
• Planning and Organizing
• Creative Thinking Methods

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.