Certificate in Hotel Management QLS Level 1

There are three units in this course. They are:

Unit 1: Introduction to Hospitality and Hotel Management

The first unit introduces candidates to the preliminaries which include the key terms, definitions, similarities, differences and career opportunities in hospitality and hotel management. The different types of hotels and the organisational structure of hotel workers are also explained. They will also learn how the relationship they share with other fields, and how they contribute to a nation's economy.

Unit 2: Principles of Hotel Front Office Operations

Customers' experiences are mainly shaped at the hotel front office. Hence, in this unit, candidates will be exposed to the importance of taking due diligence, coming up with winning strategies and understanding the front office operations principles that will make guests have a never-to-forget experience in the hotel.

Unit 3: Role of the Maintenance Departments in Hotels (Housekeeping, Engineering and Security Operations)

In the last unit of this level, candidates will grasp what is done by the maintenance-housekeeping, engineering and security operations-, their mode of operation and why they have to always be at their best. Similarly, they will identify how their dysfunctionality can mar the hotel, and how their diligence will make the hotel.

By the time candidates complete our hospitality short courses online, they will have been equipped with skills that will prepare them for prosperous future ahead of them. They may want to be consultants, hoteliers, front desk operations officer, entrepreneurs, amongst others; and can earn a salary scale from £20,000 to £30,000 depending on their dedication to work, expertise and experience.  

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

• Anyone willing to have diverse experience in the hospitality sector
• Graduates looking to begin a promising career
•  Existing hotel workers keen on upgrading their skills and techniques  
• Candidates interested in a career that presents them with an opportunity to work anywhere in the world.