Certificate in Travel and Tourism QLS Level 3

The level 3 certificate in travel and tourism is divided into seven units. These are;

Unit 1: Introduction to Travel & Tourism

Unit one takes a wide karma at the 21st century travel and the travel industry division, looking at its ongoing history and continuous significance in the present society. Competitors likewise think about commonplace reasons and inspirations for voyaging, the various sorts of the travel industry and why some household and universal goals are viewed as more alluring and engaging than others.

Unit 2: Managing Tourism Products & Services

Unit 1 introduces candidates to most popular tourism products and services and how to manage them. This unit teaches the life cycle and system of the travel and tourism industry. Candidates also explore the marketing mix and the critical components that make up tourism products.

Unit 3: Handling Tour Operations

Tour operations form a fundamental part of the activities within the travel and tourism industry. Unit 2 explores tour operations management, exposing candidates to the workings of both inbound and outbound tour operations. This unit further introduces the concept of marketing management which explores the relationship between contractors and key suppliers.

Unit 4 – Marketing In Tourism

Course content then moves on to tourism marketing management, incorporating a comprehensive investigation of promotional activities, the importance of market research, and how to create a professional marketing strategy. Marketing-effectiveness analysis is also discussed in this unit.

Unit 5 – Human Resource Management Strategies

In the fourth unit, candidates learn the various human resource management strategies, and the importance of key participants within the life cycle of tourism products and services. Candidates also explore how to adopt the various human resource management strategies to every level of tourism product or service provision.

Unit 6 – Transport Management

 This unit introduces candidates to the various activities that revolve around transport and logistics within the travel and tourism industry, such as planning, organisation and marketing of the different range of existing transport options. Candidates also learn how to manage transportation challenges, and the advantages and disadvantages of the various types of transportation options.

Unit 7 – Customer Quality Management

The last unit in this course focuses on customer quality management. Candidates learn the critical skills and knowledge required to build and manage quality customer service of premium standard. Unit 6 exposes candidates to the concepts of reputation and customer service management and more.

With a level 3 certificate in travel and tourism, candidates may find promising work within the industry. You may find work as a customer care representative, holiday representative, travel agent, sales coordinator and more. The salary for those with a level 3 qualification in travel and tourism ranges from £18,000 to £50,000.

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.

This course is ideal for;

• Candidates interested in travelling and working abroad
• Existing travel and tourism workers
• Candidates who wish to upgrade their career within the industry
• Anyone interested in switching to any career within the travel and tourism industry.
• Business owners within the travel and tourism industry.
• Candidates interested in attaining a higher qualification.
• Entrepreneurs interested in establishing their own business within the industry.