Hiring for Success QLS Level 3

Unit 1

Recruitment and Selection Process

The unit 1 covers the following topics:

• History of the Interviewing Process
• The Recruitment and Selection Process
• Factors in the Hiring Process
• Cost Analysis
• Job Analysis and Position Profiles

Unit 2

Finding Candidates and Advertising Guidelines

The unit 2 covers the following topics:

• Technical Skills
• Performance Skills
• Advertising Guidelines
• Screening Resumes
• Performance Assessments

Unit 3

Interviewing Barriers

The unit 3 covers the following topics:

• Problems Recruiters Face
• Interviewing Barriers
• Non-Verbal Communication
• Types of Questions
• Probing Techniques
• Traditional vs. Behavioral Interviews
• Other Types of Questions
• The Critical Incident Technique
•  

Unit 4

Dealing with Difficult Applicants and Interviewing Techniques

The unit 4 covers the following topics:

• Difficult Applicants
• Interview Preparation and Format
• Other Interview Techniques
• Scoring Responses
• Checking References
• Human Rights

At the end of this course successful learners will receive a Certificate of Achievement from the Quality Licence Scheme and a Learner Unit Summary (which lists the components the learner has completed as part of the course).

This course and/or training programme has been endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. This course and/or training programme is not regulated by Ofqual and is not an accredited qualification. Your training provider will be able to advise you on any further recognition, for example progression routes into further and/or higher education. For further information please visit the Learner FAQs on the Quality Licence Scheme website.